Join us at this year's UserTesting customer conference!

New Orleans | October 17 – 19
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Countdown to The Human Insight Summit 2022


What's The Human Insight Summit (THiS)?

At UserTesting, we believe the path to human understanding starts with empathy—seeing and hearing the unique perspectives of another person while they engage with the world around them. The Human Insight Summit (THiS) is our annual, in-person customer conference dedicated to helping organizations make sense of the changing world around them by showing and sharing, first-hand, the possibilities of using human insight across the business.

Who should attend?

THiS brings together some of the best minds in research, design, product, and marketing from across the globe—from Fortune 500 companies to small and medium-sized businesses—for three immersive days of learning, connection, inspiration, and networking. Join us to create great experiences built on deep customer empathy and human insight.

What to expect from THiS

At THiS, presentations, workshops, and panel discussions center on innovation, continuous learning, and digital experiences. These sessions will be led by subject matter experts at UserTesting and by leaders and practitioners at some of the most innovative organizations from around the world. Our goal is to provide attendees with tangible advice to help them capture human insight and understand changing buyer needs in rich detail to deliver exceptional and differentiated experiences for their customers.



Amplify new skills and adopt new techniques with UserTesting. Get the latest insights and trends worldwide to create more innovative customer experiences.



Hear real-world case studies from brands big and small and be among the first to see UserTesting’s product roadmap, strategy, and vision for the future.



Meet other forward-thinking professionals across CX, product, marketing, research and design, and customer experience; share your experiences and best practices, and build your network with other leaders in the UserTesting Community.


THiS 2022 at a glance
Day event
Breakout sessions
Pre-conference workshops

Monday, October 17, 2022

University Live workshop #1: Inclusive research 1:00 - 3:00 pm
University Live workshop #2: Advanced UserTesting platform features and how to use them 1:00 - 3:00 pm
University Live workshop #3: Planning ahead: strategic and long-term research 1:00 - 3:00 pm
University Live workshop #4: The art and science of storytelling: how to craft a compelling narrative 1:00 - 3:00 pm
Welcome reception 6:00 pm

*Agenda is subject to change


Available through July 1, 2022

$299 Early bird full conference


Available through October 10 or once sold out!

$149 University Live workshop (add-on training experience)

Available July 1 through October 10 or once sold out!

$399 Full conference




Group discount – buy 2, get 1 free!

Frequently asked questions

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Hear what attendees say about THiS

Event venue

New Orleans
Hyatt Regency New Orleans
601 Loyola Ave, New Orleans, LA 70113

Reserve your hotel accommodations!
We have an exclusive block of rooms at a discounted rate at the Hyatt Regency. Don’t wait, these exclusive rates are only available for a limited time. Book Now!





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